Contact

Contact our construction team

Our team is based in Johnson City, Tennessee, and works with clients across six Southeast states. Call, text, or schedule a free consultation. Our main line rings the whole team, so a call never goes unanswered.

Call or text

(423) 406-1567

Our main line rings the whole team. You can also send a text to the same number.

Email

newbuild@preferredrate.com

Your message reaches the whole team.

Office

119 Boone Ridge Road, Suite 203
Johnson City, TN 37615

Visits are by appointment. Get directions (opens in a new tab)

Hours

Monday through Friday
8:30 AM to 6 PM ET

Messages after hours are returned the next business morning.

Who you'll talk to

One team, start to finish

  • Tim Arrowood
  • Cindy Faulkner
  • Kevin Cooper
  • Rhonda Hendrix
  • Amy Lay

Whether you're just starting out or already in the middle of a build, call the main line, and we'll make sure the right person picks it up.

Where to start

Please keep your documents secure. Don't send personal documents like tax returns, bank statements, or ID by email or text. We'll give you a secure way to upload them.

Find us on Facebook (opens in a new tab), LinkedIn (opens in a new tab), and Google reviews (opens in a new tab).

American Pacific Mortgage Corporation, NMLS #1850. Tim Arrowood, NMLS #393468. Equal Housing Opportunity. See licensing, privacy, terms, and accessibility.

FAQ

Frequently asked questions

Do I need an appointment?

To visit the office, yes. Calls, texts, and emails don't need one. We're available Monday through Friday, 8:30 AM to 6 PM ET.

Can I text you?

Yes. Text the same number, (423) 406-1567. Let us know your name and the county where you plan to build.

I'm a builder or dealer. Is this the right number?

Yes. Let us know you're a partner when you call or text. For forms, draw details, and who handles each stage, see Partner Resources.

What if I want to build outside your six states?

We offer NewBuild construction loans in Tennessee, Virginia, North Carolina, South Carolina, Georgia, and Kentucky only.

What's the fastest way to get started?

Schedule a free consultation or call the main line. In about 20 minutes, we'll cover your land, your eligibility, and the right loan structure.

Your land. Your build. Let's talk it through.

A free consultation is 20 minutes. We cover your land, your eligibility, and the right loan structure. No application required.

Tennessee · Virginia · North Carolina · South Carolina · Georgia · Kentucky

Schedule a Free Consultation (opens in a new tab)

20 minutes · no application · no commitment

NewBuild is led by the Arrowood Team at Preferred Rate. 260+ five-star Google reviews.

Prefer to reach out directly?

(423) 406-1567 · newbuild@preferredrate.com